Must have excellent organizational and communication skills.Ībility to write reports and business correspondence.Ībility to effectively present information and respond to questions from groups of managers, clients, customers, and the general public. Must be proficient in Microsoft applications. or three years of casino Security, military, or police experience or equivalent combination of education and experience. Maintains strict confidentiality in all departmental and company matters. Responsible for ensuring the compliance with all regulatory compliance within area of responsibility and reporting potential issues to management. Interact and cooperate with regulatory, fire/rescue and law enforcement agencies.

Respond to guests and employees concerns and complaints and solve their problems with professionalism and compassion.Įnsure security officers adhere to uniform dress and grooming standards consistent with department and company standards. Prepare security incident reports and maintain security logs. Maintain safety and inspections reports for the propertyĬonduct regular security post inspections Serves as the Security Manager on duty in the absence of the Security Shift ManagerĮnforce internal control policies and procedures including but not limited too underage gambling and drinking laws Ensures customer service standards are followed by all team members and addresses issues as they arise. May be responsible for assisting in the budget process for the department by providing recommendations supports compliance to departmental budget initiatives reporting budget concerns to manager.Įnthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs. Supports, administers and manages operational goals and monitors achievements of performance and profit objectives.Īdheres to scheduling and coordinates with manager any scheduling concerns, with attention to guest satisfaction. Responsible for supervising staff and the overall daily management of a designated shift in the Security department.Click HERE to learn more about our Day 1 Benefits, 401k Program, Company Perks, Career Opportunities, Advancement Programs, Scholarships and more!

Zia park casino general manager